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IT SYSTEMS AND SERVICES
formerly (SYSTEMS & SERVICES)
is a group of professionals providing IT Support Services and engaged in
the supply and maintenance of Computer, Peripherals, Media Consumables and
other solutions in the fast growing IT sector. Established in 1989, we at IT
Systems & Services believe in providing complete satisfaction to
our
clients. Our field of expertise lies in the area of Servers, workstations,
Desktops installations, Hardware maintenance, Proxies and Networking,
Installation of LAN & WAN and setup and installation of ISDN and Leased
Line connections along with providing reliable wireless network.
Abhay Bisht,
B.E. with more than 14 years experience in the IT industry leads this team
of professionals in every aspect of the service provided to the clients.
A technology driven company, he strongly
believes that it is the professional ethics and sound value systems that
they bring to the table that sets them apart from the milieu.
ITSS believes that intra and inter
organisational transparency of
procedures and integrity in business dealing forms the true basis of
organisational culture where each and every individual is knowledgeable
and eventually responsible for the
clients’ satisfaction.
The work force,
combines professional expertise with modern management thinking, advanced
technology with commitment and a positive risk taking attitude setting us
apart as a leader in its chosen sphere of activities.
“Our willingness to accept the dynamism of the
industry is the recipe of our success”. We value relationships
and will always be ready to take that extra step or go that added mile for
our clients.
To provide integrated solutions for
Local Area
Network (LAN), Wide Area Network (WAN), Wireless Connectivity, Internet, Software support, Web based
and Network solutions.
Dedicated and qualified work force.
Direct management
interaction with customers. Low Cost – High Quality
Solutions.
Channel
Partner of Rediff and Net4india for all domain & hosting services.
Authorised
Channel Partner with Intel, Seagate, AMD, ASUS,CISCO and Patton.
Authorised
Microsoft Systems Integrator.
Support Partners for
Symantec (Norton).
Services
ITSS has an excellent Support Management
system that focuses attention on the Market needs. Our Management Team
will take care of the day to day needs of our Clients while our In-house
Team handles the entire spectrum of Return to bench services.
In our Hardware
management plan, we cover the maintenance of all types/makes of Servers,
Workstations, Desktops, Printers, Modems, Scanners and Network components.
Our engineers manage the day to day maintenance calls on Systems,
Peripherals and accessories related problems.
We also cover any new equipment
installation upgradation and relocation directly or with our channel
partners if necessary.
A minimum Response Time is maintained for
all reported calls.
Our coverage the offsite locations like
factories, plants, institutes etc., located away from the city with a
response time relative to the distance from the service zone.
We plan and implement a Preventive
Maintenance schedule so as to ensure an uninterrupted effective operation
of the equipment.
Our Virus Management Plan
covers the Client- Server set up. We also implement necessary virus
monitoring system which includes routine virus checks and OEM updates on
the entire Network.
We also study your
present facilities and suggest a complete virus protection solution.
Our website provides latest and updated
real-time information on new viruses and threats along with procedure and
tools for their removal.
Today data is the most valuable assert of any organisation, we being
partners with Symantec (worlds biggest Internet Security company) provide
the best possible solutions customized to clients requirements with
includes data protection, accessibility control, network access control
and protection against all latest threats including spyware.
In our Server Management,
we cover the Server Operating Systems, Web Server, Mail Server
Applications and Firewalls. Supported OS are Novell NetWare, Windows NT,
Windows 2000, Windows 2003, Linux and Unix Operating Systems.
New installation,
upgradation and trouble shooting of the Network Operating System, Remote
access and Connectivity issues are also covered.
Network
Operating System Administration including user administration is covered
in co-ordination with client designated representative.
Keeping track of the latest updates and patches
released by the Software developers, we implement the same during the
periodic maintenance schedule.
Our
services are NOT limited to working hours/days and are
extended to a round the Clock Service in emergency situations.
Software Solutions
We lend our services to
our clients in the Software Development through our subsidiary
Indus Softwares and Consultancy.
Our sphere of working in Software Development
covers customised softwares in Oracle, SQL, Visual Basic and Visual
FoxPro. Some of our highly successful software projects include
Military Hospitals Automation System for Ministry of Defence,
Automation in State Bank of Patiala, HR Management System, Client
Management and School Management System.
Web Solutions
Our web related services include Web Site
designing, Content programming, Domain Name Registration, Hosting, Email
Solutions, Server Co-location, Leased line services. These services are
provided thru our subsidary Imagination India
Web content
development covers Html, ASP, PHP, VBScript, Java and SQL
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